idn96Terms of Use

When you create an account on idn96, you enter into an agreement with us about how our platform works, what we expect from you, and what you can expect from us. These terms set out the rules for account opening, deposits, withdrawals, bonuses, and dispute resolution. We've written them in plain language so you understand your rights and responsibilities.

Our terms apply to all users of idn96, whether you access our platform via Android APK, iOS browser, or desktop. We update these terms from time to time to reflect changes in our service, payment methods, or legal requirements. When we make material changes, we'll notify you via email or in-app alert. Your continued use of idn96 after an update means you accept the new terms.

This page covers the key points: who can open an account, how deposits and withdrawals work, what happens if there's a dispute, and how we handle your data. If you have questions about any term, our support team is available during standard hours through in-app chat or email.

Account Opening and Eligibility on idn96

To open an account on idn96, you must be at least 18 years old and a resident of a jurisdiction where our services are available. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

During account setup, we ask for your full name, date of birth, email, phone number, and a password. We then conduct KYC (Know Your Customer) verification, which requires you to upload a photo of your ID (KTP, passport, or driver's license) and a selfie. Our verification team reviews these documents within a few hours, usually faster during business hours. Once verified, you can deposit funds and start using idn96.

You are responsible for keeping your login credentials confidential. If you suspect unauthorized access to your account, contact us immediately through in-app chat or email. We will help you secure your account and review any suspicious activity. We are not liable for losses resulting from unauthorized access if you have not notified us promptly.

Our idn96 Deposit Policy

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). E-wallet deposits settle instantly; bank transfers may take a few minutes during business hours. We do not charge deposit fees. Your deposit is credited to your account balance immediately upon settlement.

We reserve the right to refuse or cancel a deposit if we suspect fraud, money laundering, or violation of these terms. If we cancel a deposit, we will refund the funds to your original payment method within a reasonable timeframe. We may also request additional documentation to verify the source of your funds, especially for large deposits.

Note: Deposits are final. Once credited to your idn96 account, they cannot be reversed or refunded except in cases of error or fraud.

Withdrawals and Settlement Windows

You can withdraw your account balance at any time by tapping "Withdraw" in your account menu. Select your payment method and enter the amount. Withdrawals are processed through a verification window to prevent fraud and ensure compliance with local regulations. Most withdrawals complete within standard business hours. For large withdrawals or if we detect unusual activity, we may request additional verification, which may extend the processing time.

Withdrawals are returned to the same payment method you used to deposit. If you deposited via mobile banking, your withdrawal goes back to local payment. We do not charge withdrawal fees. However, your bank or e-wallet provider may charge fees for receiving funds — check with them directly.

We reserve the right to suspend withdrawals if we suspect fraud, money laundering, or breach of these terms. If we suspend your account, we will notify you and explain the reason. You have the right to dispute our decision through our support team.

Bonus Terms on idn96

We offer reload bonuses and promotional offers from time to time. Each promotion has specific terms: eligibility criteria, bonus percentage, maximum cap, and any wagering requirements. We display these terms clearly in the Promotions section of our app and website before you claim a bonus. By claiming a bonus, you agree to its terms.

Bonuses are credited to your account balance and can be used on any game or market on idn96. If you withdraw funds, your bonus is included in your withdrawal — we do not separate bonus from deposit. Bonuses are non-transferable and cannot be converted to cash without meeting any stated wagering requirements.

We reserve the right to cancel or modify promotions at any time. If we cancel a promotion, we will notify all affected users and allow a reasonable period to claim any pending bonuses. We may also forfeit bonuses if we detect abuse, such as placing bets solely to meet wagering requirements without genuine play intent.

Bonus eligibility
You must have a verified account and meet any minimum deposit or account-age requirements stated in the promotion.
Bonus usage
Bonuses can be used on sportsbook, live dealer, slots, and esports markets on idn96.
Bonus forfeiture
Unclaimed bonuses expire after the stated period. We may forfeit bonuses if we detect abuse or account inactivity.

Dispute Resolution and Jurisdiction Notice

If you believe there is an error in your account balance, a bet settlement, or a withdrawal, contact our support team immediately. We will investigate your claim and respond within a reasonable timeframe. If we find an error, we will correct your account balance. If we find no error, we will explain our decision and the reasoning behind it.

If you are not satisfied with our response, you have the right to escalate your complaint. We will review escalated complaints with priority and provide a final decision within a reasonable period. Our decision is binding unless you have grounds to pursue legal action in your jurisdiction.

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. If you access idn96 from a prohibited jurisdiction, we reserve the right to suspend or close your account without liability.

Data Protection and Privacy on idn96

We collect and process your personal data (name, email, phone, ID number, payment details) to verify your identity, process deposits and withdrawals, and comply with legal obligations. We use encryption to protect your data in transit and at rest. We do not share your data with third parties except as required by law or to process your payments.

You have the right to access, correct, or delete your personal data. Contact our support team to request these rights. We will respond within a reasonable timeframe. For more details, see our Privacy policy

Prohibited Activities on idn96

We prohibit the following activities on idn96:

If we detect any prohibited activity, we reserve the right to suspend or close your account, forfeit your balance, and report the activity to relevant authorities. We may also pursue legal action if warranted.

Changes to These Terms

We may update these terms from time to time. Material changes will be communicated via email or in-app notification at least 30 days before they take effect. Your continued use of idn96 after the effective date means you accept the updated terms. If you do not agree with the changes, you may close your account.

For questions about these terms or our policies, contact our support team through in-app chat, email, or FAQWe're here to help clarify any point and ensure you have a clear understanding of how idn96 works.

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