idn96 Privacy Policy

This page describes what we collect when you use idn96 and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals, and comply with local regulations. We use encryption to secure your data in transit and at rest, and we do not share your information with third parties except as required by law or to process your payments.

When you create an account on idn96, you provide your email, phone number, full name, date of birth, and ID number. We ask for a photo of your ID and a selfie to verify your identity. We store this information securely and use it only for account verification, fraud prevention, and regulatory compliance. We never sell your data to advertisers or marketing companies.

Our privacy practices are designed around transparency. We explain what data we collect, why we collect it, how long we keep it, and what rights you have. If you have questions about your data or how we handle it, our support team is available during standard hours through in-app chat or email.

What Data We Collect on idn96

We collect different types of data depending on how you use idn96. When you create an account, we collect your email address, phone number, full name, date of birth, and a password. We use your email to send account notifications and password reset links. We use your phone number for two-factor authentication — when you log in from a new device, we send a verification code via SMS.

For account verification, we ask for your ID number (KTP, passport, or driver's license) and photos of your ID and a selfie. Our verification team reviews these documents to confirm your identity and prevent fraud. We store these documents securely and delete them after a set retention period, unless we're required by law to keep them longer.

When you place bets or play games on idn96, we record your betting history, game activity, account balance, and withdrawal requests. We use this data to settle bets, calculate your winnings, and detect fraud or suspicious patterns. We also collect technical data: your device type (Android or iOS), your IP address, and your approximate location (city level, not street address). This helps us troubleshoot technical issues and prevent unauthorized access.

How We Use Your Data on idn96

We use your personal data for specific purposes. First, we verify your identity to comply with KYC (Know Your Customer) regulations and prevent fraud. Second, we process your deposits and withdrawals — we need your payment information to credit your account and return your winnings. Third, we detect and prevent fraud by monitoring for suspicious patterns, such as multiple accounts from the same device or unusual withdrawal requests.

Fourth, we comply with local regulations. We may be required by law to report certain transactions or account activities to regulatory authorities. We do this only when legally required, and we do not disclose more information than necessary. Fifth, we improve our service by analyzing how you use idn96 — which games are popular, which payment methods are most used, and where technical issues occur. This analysis is done on aggregated data, not individual accounts.

Sixth, we communicate with you about your account. We send you deposit confirmations, withdrawal notifications, and password reset links. We may also send you promotional emails about new games or payment methods, but only if you've opted in. You can unsubscribe from promotional emails at any time by clicking the unsubscribe link in the email.

Account verification

We use your ID and selfie to verify your identity and prevent fraud.

Payment processing

We use your payment information to process deposits via e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer.

Fraud detection

We monitor for suspicious patterns to protect your account and prevent unauthorized access.

Data Security and Your Rights on idn96

We protect your data using industry-standard encryption. All data transmitted between your phone and our servers is encrypted using TLS (Transport Layer Security). Your data stored on our servers is encrypted at rest. We use firewalls, intrusion detection, and regular security audits to prevent unauthorized access.

Our servers may be located outside your jurisdiction. By using idn96, you consent to your data being transferred to and stored in other countries. We ensure that data transfers comply with applicable privacy laws. If you have concerns about international data transfers, contact our support team.

You have rights over your data. You can request access to all personal information we hold about you. You can request correction of inaccurate information. You can request deletion of your data, subject to legal retention requirements. You can also request a copy of your data in a portable format. To exercise these rights, contact our support team through in-app chat or email, and we'll respond within a reasonable timeframe.

Cookies and Tracking on idn96

We use cookies to remember your login session and your preferences (language, theme). Cookies are small files stored on your device that help us recognize you when you return to idn96. You can disable cookies in your browser settings, but this may affect your ability to use idn96 fully.

We do not use cookies to track you across other websites. We do not sell your browsing data to advertisers. We use analytics tools to understand how users interact with idn96 — which features are popular, where users encounter problems — but this analysis is done on aggregated, anonymized data.

Third-Party Processors

We work with third-party service providers to operate idn96. These include payment processors (to handle DANA, e-wallet, mobile banking, local payment, online payment, and bank transfers), cloud hosting providers (to store our servers), and customer support tools. We require all third-party processors to sign data protection agreements and to use your data only for the purposes we specify.

We do not share your data with marketing companies, data brokers, or advertisers. We share your data with payment processors only to the extent necessary to process your transactions. We may share aggregated, anonymized data with analytics partners to understand trends, but this data cannot identify you personally.

Data Retention and Deletion

We retain your personal data for as long as your account is active. If you close your account, we delete most of your personal data within 30 days, except where we're required by law to keep it longer. We may retain transaction records for up to 7 years to comply with financial regulations and tax requirements.

If you request deletion of your data, we will delete it within a reasonable timeframe, subject to legal retention requirements. Some data may be retained in backup copies for a limited period, but these backups are not accessible for normal operations.

Contact Us About Your Data

If you have questions about our privacy practices, want to access your data, or want to exercise your rights, contact our support team. We're available during standard hours through in-app chat or email. You can also visit our Terms and Conditions page for information about how we handle your account, or our FAQ for common questions about data and privacy.

We take your privacy seriously. If you believe we've mishandled your data or violated this policy, please contact us immediately. We'll investigate your concern and take corrective action if necessary. Your trust is important to us, and we're committed to protecting your information.